Shipping & Delivery

1.How long will it take for the order to arrive?

Arrival time = Processing time + Shipping time

We ship within the United States and Canada.

Shipment processing time: All orders are processed within 2-4 business days (excluding weekends & holidays)

Delivery term: shipping time 7 – 15 days.

The time we are talking about is working day and may be delayed if we encounter a holiday.

Emails will be sent to you if there are any updates about your order and you are requested to respond promptly. Therefore, please ensure that the email address you provide when placing your order is valid.

Final delivery time depends on your local customs clearance speed.

2.Transportation costs

Our standard shipping fee is $12 on all orders.

You will be solely responsible for these shipping costs and will not be reimbursed once shipping is complete.

3.Error receiving information

If your order has been shipped and you discover that you entered incorrect shipping information, please contact us immediately so it can be processed.

However, in some cases the order cannot arrive at your address due to incorrect information provided by you, we are not responsible for this package.

We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we cannot cancel or make any changes. for your order.

4.Lost order

In case your order is lost, please contact us for assistance or you should contact the carrier directly so they can contact the person delivering your order directly.

5. Contact us

Phone number: +1 325-298-0323

Email: [email protected]

Address: 407 Bryant Cir, Ojai, CA 93023, USA

Working hours: 8AM – 6PM (from Monday to Friday, off Saturday and Sunday)